Enhanced raffle call center

See information about and learn how to apply for an enhanced raffle call center license, including applications, training information, and recordkeeping requirements.

Who can apply for an enhanced raffle call center license

You must apply for an enhanced raffle call center license if you receive authorized enhanced raffle ticket sales.

The licensing process may include an on-site review of your call center process to ensure compliance with applicable gambling laws and rules, and your qualifications for licensure.

Learn more about the licensing requirements for commercial businesses.

About enhanced raffle call centers

How to apply

In addition to all the materials outlined in our licensing process, the complete application includes the application fee.

Apply for a license online through MyAccount unless you're approved for an online waiver. You must be registered for SecureAccess Washington (SAW).

Visit the Washington State Legislature site to see if you qualify for an online waiver (apps.leg.wa.gov). 

Learn how to register for MyAccount 

  1. Use your SAW username and password to log in to MyAccount 
  2. In the MyAccount home page, click on your name and choose Profile in the drop-down menu
  3. Click the 'Create Organization Request' button
  4. Start typing your organization trade name. If you're in the process of purchasing an existing licensed business, enter your legal entity name and 'Create New Organization'. Complete the form for the new organization. Any field with a red asterisk is a required field. Submit the form
  5. In the Application tab, click 'New License Application' button
  6. Select the license type of the gambling activity you're applying for and complete all required fields to submit your application
  7. Pay for the application fee in the Billing and Payment tab.

Required training

After we grant your license, you have 30 days to complete your required training:

Required recordkeeping

You must:

  • Keep records to provide in case we audit your business
  • Complete the records within 15 days of the last day of each month, every month.

Retaining your records

You must retain the records for 3 years from the end of your fiscal year.

Renewing your license

Licenses expire each year. Learn more about how to renew your license.

Reporting changes to your license

There are certain changes you must tell us about. Learn how to report changes to your license.