Request public records
Read before completing the request form
Please read all of the information on this page before you complete your records request using the form at the bottom of the page.
We issue all requests from the Commissioner's office in Lacey, Washington. The Public Records Officer processes all such requests. We are available during our normal office hours: Monday-Friday, 8:00 am to 12:00 pm and 1:00 pm to 5:00 pm (excluding state holidays).
Request processing time
As of 11/09/2023, due to staff shortages, number of requests, and competing obligations, records requests may be delayed longer then normal. Please have patience as we work through request for records as quickly as we can.
Requesting records and paying fees
We follow Revised Code of Washington (RCW) 42.56 and Washington Administrative Code (WAC) 230-21 regarding disclosure of public records.
You can request public records:
- Over the phone
- By mail
- In person.
However, you should be aware that your request may incur copying and other costs (see below) explained on the enclosed form. You must pay such fees before we will release any documents to you.
Charges and fees for public records
RCW 42.56.120 authorizes agencies to charge for certain costs related to public records requests. This statute allows state agencies to undergo their own cost-analysis determination or choose the default rates established by the Legislature. The Washington State Gambling Commission has adopted the default rates established in statute to address the growing costs associated with public records requests.
Records exempt from disclosure
Records listed in RCW 42.56 or in other laws that prevent disclosure of certain documents will not be provided. Some examples include:
- Investigative or intelligence records, the nondisclosure of which is necessary for effective law enforcement
- Records pending court or administrative action, for which charges have not been filed
- Information that identifies a complainant, witness, or victim who requests nondisclosure
- Preliminary drafts, notes, recommendations and intra-agency memorandums not publicly cited by the agency in connection with any agency action
- Records or sections of records that invade a person's right to privacy
- Specific agency personnel records.
Unauthorized uses of public records information
Records obtained through public disclosure that identify licensed individuals may NOT:
- Be used for any commercial purpose
- Be used to contact licensed individuals as part of a profit-seeking business activity.
Avoid request delays
Delays completing your request may occur when:
- Your request is too broad or too vague
- The record(s) requested cannot be readily identified
- Other agencies or persons affected by the request must be contacted (RCW 42.56.540 allows the commission to notify persons named in the record prior to the disclosure of the record).
Avoid delays by:
- Calling for assistance
- Signing the form and including your contact information
- Specifying, in detail, the records you are seeking.
Submit a tip: Report illegal gambling activity
Looking to report illegal gambling activity instead of requesting records? Fill out our tip form.
This chapter shall not be construed as giving authority to any agency . . . to give, sell or provide access to lists of individuals requested for commercial purposes, and agencies . . . shall not do so unless specifically authorized or directed by law.
An agency has the option of notifying persons names in the record or to whom a record specifically pertains . . . (and in some circumstances may be) . . . required by law to provide such notice.
If a person is not specifically authorized by law to obtain lists of names of individuals from public records, that person must complete a statement agreeing not to release or use the public record information for commercial purposes.