Enhanced raffle call center representative

Who can apply for an enhanced raffle call center representative license

You must apply for an enhanced raffle call center representative license if you are employed by a licensed enhanced raffle call center to receive enhanced raffle ticket sales or to supervise those who do.

If you are a substantial interest holder in an enhanced raffle call center, you do not need an individual license to perform representative duties connected with that licensed business.

Learn what a substantial interest holder is (app.leg.wa.gov)

About enhance raffle call center's representatives

Visit the Washington State Legislature site to see all the rules that govern enhanced raffle call center representatives (apps.leg.wa.gov).

How to apply

You may apply online (preferred) or by mail.

In addition to all the materials outlined in our licensing process, the complete application includes:

• Individual License Application Packet (PDF, 625 KB)
• Application fee
• Proof of identity, such as a copy of a valid driver’s license, a state identification card, or a valid passport. Must be a clear copy
• Fingerprint cards (2 if ink rolled, 1 if live scanned).

Applying online

Enhanced raffle call center representative applications are available online. Your employer must have a SecureAccess Washington (SAW) account with Washington State Gambling Commission's MyAccount services to submit the application on your behalf.

If they don't have a SAW account, learn how to register for SAW.

Employer registered with SAW and ready to apply for an enhanced raffle call center representative license

1. Log into your WSGC MyAccount through SAW (secureaccess.wa.gov)
2. Select the 'Employees' tab from the top menu
3. Select 'Begin a new Individual License Application'
4. Complete all fields in the application
5. Select Finish. This will bring you back to the 'Employees' tab
6. Select 'Upload ID to Employee Apps'
7. Select 'Upload' and choose file(s) to upload
8. Write a description, then select 'Upload File(s)'
9. Once your uploads are completed, select 'Back to Applications'  
10. Select 'Pay for Completed Application(s) in Shopping Cart'
11. Select application(s) from list that you want to pay. Select 'Pay this Amount Now'
12. Enter your checking / saving account information. Select 'Submit Payment Now'
13. Mail the employees' completed fingerprint cards (2 if ink rolled, 1 if live scanned). See address below.

If applying by mail

If you're applying by mail, make sure you use the correct address based on the carrier you're using.

For US Mail (No UPS or FedEx)

Washington State Gambling Commission
PO Box 42400
Olympia WA 98504-2400

For UPS, FedEx, and overnight packages

Washington State Gambling Commission
4565 7th Avenue SE
Lacey WA 98503

Required training

After we grant your license, you have 30 days to complete your required training:

• Review all the rules for all licensees: 230-06 Rules for all licensees (app.leg.wa.gov)
• Learn what would be considered criminal violations (PDF, 25 KB)

Renewing your license

Licenses expire each year. Learn more about how to renew your license.

Reporting changes to your license

There are certain changes you must tell us about. Learn how to report changes to your license.