Enhanced raffle call center
Who can apply for an enhanced raffle call center license
You must apply for an enhanced raffle call center license if you receive authorized enhanced raffle ticket sales.
The licensing process may include an on-site review of your call center process to ensure compliance with applicable gambling laws and rules, and your qualifications for licensure.
Learn more about the licensing requirements for commercial businesses.
About enhanced raffle call centers
Visit the Washington State Legislature site to see the rules that govern enhanced raffles (apps.leg.wa.gov).
How to apply
In addition to all the materials outlined in our licensing process, the complete application includes:
Current licensees: Add enhanced raffle call center to your existing gambling license
If you already have an active gambling license with us and would like to add a call center as a new activity, complete the "Add an Activity" application.
If applying by mail
If you're applying by mail, make sure you use the correct address based on the carrier you're using.
For US Mail (No UPS or FedEx)
Washington State Gambling Commission
PO Box 42400
Olympia WA 98504-2400
For UPS, FedEx, and overnight packages
Washington State Gambling Commission
4565 7th Avenue SE
Lacey WA 98503
Required training
After we grant your license, you have 30 days to complete your required training:
- Review all the rules for all licensees: 230-06 Rules for all licensees (app.leg.wa.gov)
- Review all the raffle rules: 230-11 Raffles (apps.leg.wa.gov)
- Learn what would be considered criminal violations (PDF, 25 KB)
Required recordkeeping
You must:
- Keep records to provide in case we audit your business
- Complete the records within 15 days of the last day of each month, every month.
Retaining your records
You must retain the records for 3 years from the end of your fiscal year.
Renewing your license
Licenses expire each year. Learn more about how to renew your license.
Reporting changes to your license
There are certain changes you must tell us about. Learn how to report changes to your license.